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(Setup Guide) JTD-USB-2HDMI - 4K USB to HDMI Adapter

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Connect dual HDMI monitors via USB Type-A/C. Supports 4K 30Hz and 1080p 60Hz

How to Set Up Your J-Tech Digital JTD-USB-2HDMI (JTD-3006) USB Type-A/C to Dual HDMI Display Adapter – 4K 30Hz and 1080P 60Hz, Multi-Display Support

Product Link:

https://www.jtechdigital.com/products/usb-display-adapter-4k-30hz-1080p-usb-type-a-c-to-dual-hdmi-display-adapter

About The Product:

The JTD-USB-2HDMI adapter allows you to easily extend your desktop to multiple displays using a single USB 3.0 Type A or C input port. Featuring 2 HDMI outputs, the adapter supports dual resolution with 1 HDMI port supporting up to 4K 30Hz and the other at 1080P 60Hz. Extend up to 8 displays on Windows and 6 displays on Mac OS. The JTD-USB-2HDMI is powered by either the USB-A or USB-C ports, eliminating the need for an external power adapter. It is compatible with USB-C, USB-A, Thunderbolt 3/4, and USB 4 standard ports, and can decode multiple video formats such as H.264, H.263, MP4, MP2, DivX, AVS, JPEG, and more. Providing a plug & play function, easily integrate the JTD-USB-2HDMI adapter within your setup today, and enjoy the convenience of multiple displays today!

  • USB 3.0 Type A / C Inputs - Enjoy the flexibility of using USB type A or C input devices and easily extend your desktop to multiple displays. Compatible with USB-C, USB-A, Thunderbolt 3/4, and USB 4 standard ports.
  • 2 x HDMI Outputs w/ Dual Resolution Support - Dual display outputs with 1 HDMI output supporting 4K 30Hz max resolution and the other HDMI output port at 1080P 60Hz max resolution. Extend up to 8 displays on Windows and 6 displays on Mac OS (achievable with compatible accessories).
  • Powered by USB - Say goodbye to external power adapters! Use either USB-A or USB-C input port to power the adapter. Plug & play function makes it easy to install the adapter and get your setup running within minutes!
  • Different Display Modes - Supports mirror, extend, rotation, and clamshell display modes. *Note: Mac-based devices do not support rotation mode. M1/M2 Mac supports clamshell mode while Intel Mac does not. Does not support playback of HDCP-protected content.

What’s in the Box

  • USB 3.0 to HDMI Dual Display Adapter
  • User Manual

System Requirements

  • Operating System: Windows 7/8/8.1/10 or macOS 10.10 and above
  • Processor: Intel Core i5 or higher
  • RAM: 4GB or more
  • USB Ports: USB 3.0 Type-A or Type-C, Thunderbolt 3/4, or USB 4 standard ports
  • Monitors: Supports 4K resolution

Installation Steps

1. Connect the Adapter:

  • Plug the USB Type-C or USB Type-A connector into your laptop or desktop.
  • Connect the HDMI cables from the adapter's HDMI ports to your monitors.

2. Power Up:

  • The adapter is powered directly through the USB connection; no external power supply is needed.

3. Driver Installation:

  • For Windows, the necessary drivers should install automatically.
  • For macOS, drivers are also available and can be downloaded from the J-Tech Digital website (https://resource.jtechdigital.com/products/3006?utm_source=chatgpt.com).

4. Configure Display Settings:

  • Once connected, right-click on your desktop and select "Display settings" (Windows) or go to "System Preferences" > "Displays" (macOS).
  • Arrange your displays as desired and select the appropriate resolution for each.

Supported Display Modes

  • Mirror Mode: Duplicate your primary display on both monitors.
  • Extend Mode: Expand your desktop across both monitors for increased workspace.
  • Rotation Mode: Rotate the display orientation (available on Windows only).
  • Clamshell Mode: Use the laptop with the lid closed while connected to external monitors (macOS M1/M2 supported).

Troubleshooting Tips

No Display Output:

  • Ensure the HDMI cables are securely connected.
  • Verify that the monitors are powered on and set to the correct input source.
  • Check that the USB connection is properly seated.

Display Flickering or Artifacts:

  • Lower the resolution or refresh rate settings on the monitors.
  • Try using shorter HDMI cables to reduce signal degradation.

Driver Issues:

  • Reinstall the drivers from the J-Tech Digital website (https://resource.jtechdigital.com/products/3006?utm_source).
  • Ensure your operating system is up to date

Call our team at (888) 610-2818 or email us at sales@jtechdigital.com or support@jtechdigital.com for more information!